Returns & Cancellations

Wine by the Bottle

All wine bottle sales are final; however, we will replace any bottle a customer finds unsatisfactory with one of equal or lesser value, provided the unfinished portion of the original purchase is returned to the winery.

Classic Wine Tasting

To change or cancel a reservation, email support@crossingvineyards.com  at least 24 hours prior to the scheduled date and time.

You will receive an email acknowledging your request. Changes or cancellations cannot be made by phone and are not valid without a confirmation email. Store credit only will be issued. We do not offer refunds. Booking fees are non-refundable.

Please Note: A Classic Tasting is offered for 1-6 people. Groups of 7-18 will be served together only if a Group Wine Tasting is booked.​

Group Wine Tastings

To change or cancel a reservation or guest count, email support@crossingvineyards.com  at least 48 hours prior to the scheduled date and time.

You will receive an email acknowledging your request. Changes or cancellations cannot be made by phone and are not valid without a confirmation email. Store credit only will be issued. We do not offer refunds. Booking fees are non-refundable.​

Please Note: A Group Wine Tasting is offered for 7-18 people.  Groups of 7-18 will be served together only if a Group Wine Tasting is booked. For groups of 19 or more, contact the Event Manager: events@crossingvineyards.com​

Merchandise​​

Store credit only will be issued if merchandise is returned within 30 days of purchase and if a valid receipt is presented.

Music Events

All ticket sales are final; tickets are not transferable to another event. No refunds or store credits will be issued for unused tickets. Performers subject to change without notice.

Classes, Celebration Tastings, Wine Tastings with Lunch & Public Events

To change or cancel a reservation or guest count for a Celebration Wine Tasting, Wine Tasting with Lunch, Class or other Public Event, email support@crossingvineyards.com at least 7 days prior to the scheduled date and time.​

You will receive an email acknowledging your request. Changes or cancellations cannot be made by phone and are not valid without a confirmation email. Store credit only will be issued. We do not offer refunds. Booking fees are non-refundable.​

Groupon, Living Social, SpinSaver, TravelZoo & other Social Promotions

We will honor social promotions past their expiration dates. If the experience purchased is no longer available, we will offer one of equivalent value. Vouchers cannot be redeemed for cash, wine or any other merchandise.